Wristband & Order Policy
Wristband & Order Policy
Everyone wishing to attend the competitions must purchase a wristband. This applies to all competitors and spectators (except for babies and toddlers who aren’t competing- 3 years & under). Dancer & spectator tickets are always the same price at our events.
Please see the individual event pages for wristband prices. These usually vary between £17- £24pp depending on the event/ venue.
Dance school bookings can only be made through the dance school teacher and these should be applied for directly to us by email info@onthebeat.dance. Teachers can reserve a place at any event shown on the dates section of our website. Usually you can see events on here 9-12 months in advance. There will be a deposit due to hold any booking which will be transferable against the schools final balance for wristbands.
Once the booking has been made by the teacher, the set routine links will be emailed with a password to access them. Please note that deposits can not be refunded or transferred to an alternative event after the place has been secured and set routines sent.
(please note that all bookings for our events must be made by a dance teacher on behalf of students- we do not take individual bookings)
Final wristband numbers must be confirmed by teachers 12-14 days prior to the event. Details for deadlines and entries will be sent to you teachers directly by email a few weeks before the event). The wristbands will be posted to teachers once confirmed. Please note that wristband numbers can not be amended after this point. Any additional bands required must be purchased on the door at the event (subject to availability) and this is usually £2-£5 more per wristband.
Payment for the wristbands will be due in advance of the competition day.
Wristbands returns will not be accepted on the day of the competition. Please note that this includes attendees being unable to attend the event due to injury/ illness. Refunds will not be available for unused wristbands.
Please ensure that attendees have wristbands securely fastened before arrival at the competition venue and ready for inspection at the entry point.
All qualified teachers attending with the dance school may apply for a complimentary teacher’s wristband. Teachers who are entering any sections of the competition however must purchase a competitors wristband. (please see our rules for full info on what teachers are permitted to enter at our events).
Replacements will not be issued for lost, forgotten or damaged wristbands. Tickets that have been left at home by any members of a dance school- Please buy your tickets again at the competition venue and fill in a refund form with our door staff. After the event, you have 2 weeks to return your tickets to us unused. We will issue a refund (minus £3 admin charge per band) within 2 weeks of receiving your bands. Any tickets sent back after the 2 week period will not be refunded. We recommend using signed for delivery so you can ensure your bands have been returned safely.
By ordering tickets for our competitions, you are also agreeing to the above policy.